Nalren Help Center
Get help with your Nalren account, professional profile, listings, bookings, and payments. Browse the answers below, or reach our support team directly — we typically respond within 24 hours.
Write to support@nalren.com with as much detail as you can — what you were doing, what you expected, and what happened instead. Our team typically responds within 24 hours.
Open Help & Support from your dashboard to send feedback directly — pick a category, describe the issue, and attach screenshots or a short video so we can see exactly what you see.
Include the listing address or booking details in your message so we can pull it up right away and get you an answer faster.
Creating an account, signing in with Apple or Google, resetting your password, and managing your account settings.
Setting up your profile, choosing a title and services, adding photos and packages, and getting approved. New here? Start with Getting Started.
Posting a home, commercial space, or business for sale, editing details and photos, and understanding how listings appear in search and on the map.
Booking a professional, managing availability and appointments, and secure payments processed through Stripe.
Sharing videos, shorts, and stills — and getting your listings and work seen across the community feed.
How verification works, why it's required for professionals and bookings, and what to do if you get stuck during the process.
Many questions are answered in our guides: How Nalren Works covers the full picture — find, list, show, and book in one app. Getting Started walks through setting up your account and profile step by step. Nalren for Professionals explains how pros get found and booked, and What is Nalren tells the story behind the platform.
Tap Register from the Profile tab and complete your basic details. You can also sign up with Apple or Google on supported devices. After creating your account, we'll guide you through setting up your professional profile.
Please send us feedback using the form below. Include the title or industry you'd like to use so we can review and add it.
Try searching using the search bar with keywords. If nothing matches, please submit feedback below with the skills/services you want added.
If you're having trouble completing your professional profile, email us at support@nalren.com and we'll guide you through it.
Pinning is optional, but it can raise your visibility across the platform and highlight who you collaborate with, it benefits your profile.
Reviews help clients trust your work. Strong, authentic feedback improves your ranking, boosts discovery, and helps you win more business.
Yes. Identity verification protects our community by reducing fraud and keeping interactions secure. It's a quick process and required for sellers and for booking.
A website is optional. Your Nalren profile can act like your website — you can share your link for others to easily discover you and see all your work, packages, and more.
You can email support@nalren.com or use the Send Feedback form below — our team typically responds within 24 hours.